A new report from Australia’s National Postal Service revealed on Thursday that in fiscal year 2022, a record number of people were shopping online, further evidence of the country’s abrupt shift to e-commerce during the pandemic.
The report published by Australia Post showed that in the financial year ending June 30, 2022, a record 9.3 million households made purchases online, representing an increase of 200,000 on to the previous year, reports the Xinhua news agency.
Meanwhile, online shopping has increased by almost 12%.
Each month of the year, an average of 5.6 million households bought something online, 1.5 million more than before the pandemic, a trend that was particularly prevalent in the six months between July and December 2021 – when many Australian cities were in pandemic. – related confinements.
Australia Post e-commerce data analytics manager Rose Yip said the growth of online shopping has accelerated beyond expectations throughout the pandemic.
“We’ve seen over 900 million packages delivered in the past three years alone, which speaks volumes about how quickly e-commerce has grown in a short time,” Yip said.
“It is now the norm for so many Australians.”
Australia’s most populous state, New South Wales (NSW), has seen the most dramatic change, with e-commerce growing 27% year-on-year – nationally , one in three online purchases were for NSW.
According to data from e-commerce analytics platform ecommerceDB, Australians’ appetite for online ordering was dominated by the grocery industry, with the country’s two largest supermarket chains leading the way. annual online sales.
Woolworths is building a number of fully automated fulfillment centers as it tries to meet the growing demand for online ordering.
In the past two years alone, Woolworths has seen demand for online groceries in Sydney’s west more than triple, the supermarket chain said in an earlier statement.
In its report, Australia Post also said continued growth has prompted new investment in facilities, technology and vehicles to keep up with the curve.
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